Built for Public-Sector Trust
Your code, your data, your authority — with the guardrails government work demands.
The standards we design and operate to. SOC 2 Type II applies to the cloud infrastructure we run on.
Your data stays yours
We never sell your data or train public models on it. Each deployment is isolated to your jurisdiction.
Encrypted end to end
All traffic and storage is encrypted in transit and at rest, hosted on cloud infrastructure that maintains SOC 2 Type II compliance.
Role-based access & SSO
Granular roles plus Google SSO control who sees what — staff, admin, and public views stay separate. Additional SSO providers available on request.
Cited, never hallucinated
Every answer is grounded in your ordinance with a clickable section citation. If the code doesn't cover it, OpenCivic says so.
Humans stay the authority
OpenCivic informs decisions — it never makes them. Your staff and officials remain the final word on every determination.
Full audit trail
Every question, answer, source, and confidence score is logged and reviewable any time in the admin console.
Procurement-Ready From Day One
The boxes your IT, legal, and procurement teams need to check — already handled.
Accessibility built in
WCAG 2.1 AA, Section 508, and ADA Title II in mind for every public-facing screen — so all of your residents can use it.
Public-records ready
Every question, answer, source, and confidence score is logged and exportable to support PRA / FOIA and transparency requests.
Dedicated onboarding & support
A named rollout team, responsive support, and ongoing tuning as your ordinances change — not a license you're left to run alone.
Start with a pilot
Prove it in one department on your real questions before any broad commitment. Low risk, no rip-and-replace.
Predictable pricing
A per-jurisdiction subscription scoped to your size — no per-seat surprises and no usage cliffs.
Flexible contracting
Works with standard municipal agreements and cooperative purchasing, so you can buy the way you already buy.