One Platform, Many Users
The same grounded intelligence serves everyone who touches land use — from the public counter to the applicant's desk.
Planning Counter Staff
Answer setback, height, and permitted-use questions in seconds instead of digging through the code.
Permit Technicians
Pull a parcel's zoning, hazards, and full permit history by APN in a single click.
Developers & Applicants
Run pre-application due diligence — ADU eligibility, SB 9 splits, development potential — before you submit.
Residents
Ask plain-English questions about your property 24/7 — no counter visit, no phone hold.
Building Officials
Get the exact ordinance section behind every answer — auditable, never hallucinated.
Economic Development
Screen sites for feasibility with plain-language guidance that lowers barriers to development — fewer incomplete applications and less applicant frustration mean more local investment moves forward instead of stalling.
From Kickoff to Live in Two Weeks
No multi-month integration project. We do the heavy lifting — your team reviews and launches.
This covers OpenCivic's own technical rollout — your jurisdiction's procurement, legal, and security review happens on your own timeline, alongside or before it.
Discovery & access
We map your ordinance code, GIS layers, and permit system, and set up secure access.
Ingest & configure
Your code is ingested into the retrieval engine; GIS and records integrations are wired to your data.
Pilot & tune
Your team reviews answers in a private pilot; we tune retrieval and add verified responses for your top questions.
Launch
Go live for staff and the public — with an admin console, analytics, and a citation on every answer.